Privacy Policy

Welcome to Jet's Pizza Café. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jetspizzacafe.click, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services immediately.

This Privacy Policy applies to all users located in the United States and is designed to comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable United States regulations.

1. About Us

Jet's Pizza Café operates as a food service business in the United States. Our mission is to provide fresh, high-quality pizza and café food items to our valued customers both online and in-store. Below are our contact details:

If you have any questions or concerns about our privacy practices, please contact us using the information provided above or in the dedicated contact section at the end of this policy.

2. Information We Collect

We collect several types of information from and about users of our website and services. This includes information you provide directly to us, information collected automatically, and information obtained from third parties.

2.1 Personal Information You Provide to Us

When you interact with Jet's Pizza Café — whether by placing an order, creating an account, signing up for a newsletter, or contacting us — you may voluntarily provide the following personal information:

• Identity Information: Full name, username or screen name, date of birth (for age verification purposes).
• Contact Information: Email address, telephone number, billing address, delivery address, and ZIP or postal code.
• Payment Information: Credit or debit card numbers, billing details, and transaction history. Note: We do not store full payment card numbers on our servers. Payment processing is handled by compliant third-party payment processors.
• Order Information: Details of food orders, customization preferences, delivery instructions, dietary preferences, and special requests.
• Account Credentials: Username and encrypted password when you create an account on our platform.
• Communications: Messages, feedback, reviews, complaints, or correspondence you send to us via email, contact forms, or customer support channels.
• Loyalty Program Data: Points balances, redemption history, and promotional engagement data if you participate in any rewards or loyalty program we offer.

2.2 Information Collected Automatically

When you visit our website jetspizzacafe.click, we automatically collect certain technical and usage data through cookies, web beacons, and similar tracking technologies. This includes:

• Device Information: IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, and device identifiers.
• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, search queries entered on our site, scroll depth, and navigation paths.
• Location Data: Approximate geographic location based on your IP address, or precise location if you grant permission through your device's location services.
• Log Data: Server logs that record your interaction with our services, including timestamps, error reports, and crash data.
• Cookie and Tracking Data: Identifiers assigned by cookies, pixels, and similar technologies that help us recognize returning visitors and track session behavior. See Section 7 for more details on cookies.

2.3 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Social Media Platforms: If you connect your social media account (e.g., Facebook, Google) to log into our website, we may receive your name, email address, and profile picture.
• Payment Processors: Transaction confirmation and fraud screening data from payment providers.
• Delivery Partners: Delivery status updates and address verification data from third-party delivery services.
• Analytics Providers: Aggregated or pseudonymized behavioral and demographic data from analytics vendors we work with.
• Marketing Platforms: Information about your responses to advertising campaigns we run on third-party platforms.

3. How We Use Your Information

Jet's Pizza Café uses the collected information for a variety of legitimate business purposes. We are committed to using your data only in ways that are consistent with the reason it was originally collected.

3.1 Order Fulfillment and Service Delivery

• To process and fulfill online food orders, including preparation, packaging, and delivery coordination.
• To confirm your order, communicate estimated delivery times, and send order status updates.
• To process payments and prevent fraudulent transactions.
• To manage your account, including authentication and profile management.

3.2 Customer Support and Communications

• To respond to your inquiries, complaints, or feedback promptly and professionally.
• To send you important operational communications, such as order confirmations, receipts, and service disruption notices.
• To notify you of changes to our menu, policies, terms, or services.

3.3 Marketing and Promotions

• To send promotional emails, newsletters, discount offers, seasonal deals, or loyalty rewards — but only where you have consented or where we have a legitimate interest and provide an opt-out option.
• To personalize your experience on our website, including displaying relevant menu items, offers, or recommendations based on your order history and browsing behavior.
• To conduct online advertising campaigns on third-party platforms (e.g., Google Ads, Meta Ads) using pseudonymized or hashed data.
• To measure the effectiveness of our marketing campaigns and adjust our strategies accordingly.

3.4 Analytics and Business Improvement

• To understand how users interact with our website, identify popular menu items, and analyze traffic patterns.
• To conduct internal research, improve our website functionality, and optimize the user experience.
• To detect and troubleshoot technical errors, bugs, or security vulnerabilities.
• To compile aggregated, anonymized statistics about our customer base and service performance.

3.5 Legal and Compliance Purposes

• To comply with applicable federal, state, and local laws and regulations, including food safety regulations, tax obligations, and employment laws.
• To respond to lawful requests from government authorities, courts, or law enforcement agencies.
• To enforce our Terms of Service and other agreements.
• To protect the rights, property, and safety of Jet's Pizza Café, our customers, and the general public.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information with trusted partners and service providers under specific circumstances described below.

4.1 Service Providers and Business Partners

We share personal information with third-party vendors who perform services on our behalf. These may include:

• Payment Processors: To securely process credit/debit card transactions and prevent fraud (e.g., Stripe, Square, or similar PCI-DSS compliant processors).
• Delivery Services: To coordinate and fulfill food delivery orders, sharing only the minimum information needed (e.g., delivery address, contact phone number).
• Email and Messaging Services: To send transactional and marketing communications on our behalf.
• Analytics Providers: Such as Google Analytics, to help us understand website usage and improve our services.
• Customer Support Tools: Platforms used to manage customer service tickets and communications.
• Cloud Hosting and IT Services: To host our website, store data securely, and maintain our technical infrastructure.

All service providers are contractually bound to use your personal information only for the purposes we specify and to implement appropriate security safeguards.

4.2 Legal Requirements and Government Requests

We may disclose your personal information if required to do so by law or in response to valid legal processes, including:

• Subpoenas, court orders, or other legal compulsory processes.
• Requests from federal, state, or local government agencies, including law enforcement.
• Situations where disclosure is necessary to prevent fraud, protect public safety, or enforce our legal rights.

4.3 Business Transfers

In the event that Jet's Pizza Café undergoes a merger, acquisition, restructuring, sale of assets, or bankruptcy proceeding, your personal information may be transferred as part of that transaction. We will notify you of any such change via email and/or a prominent notice on our website, and you will be given the opportunity to opt out where applicable under applicable law.

4.4 With Your Consent

We may share your information with third parties for any other purpose with your explicit prior consent.

5. Data Security

At Jet's Pizza Café, we take data security seriously and implement a range of technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5.1 Security Measures We Implement

• Encryption: All data transmitted between your browser and our website is protected using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption. Our website uses HTTPS protocol.
• Access Controls: Access to personal information is restricted to authorized employees, contractors, and service providers who need it to perform their job functions.
• Password Protection: User account passwords are stored in encrypted, hashed formats using industry-standard algorithms.
• Payment Security: We use PCI-DSS compliant payment processors and do not store full credit card numbers on our own servers.
• Regular Security Audits: We periodically review our information collection, storage, and processing practices, and update our security measures accordingly.
• Incident Response: We maintain a data breach response plan and will notify affected users and applicable regulators in accordance with federal and state data breach notification laws, including state-specific notification timelines.

5.2 Limitations of Security

Despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We encourage you to use strong, unique passwords for your account and to report any suspicious activity to us immediately at [email protected].

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer required, we securely delete or anonymize it so that it can no longer be associated with you. In some cases, data may be retained in backup archives for a limited additional period before permanent deletion.

7. Cookies and Tracking Technologies

Our website jetspizzacafe.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website performance, and support our marketing activities.

7.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They serve various purposes, including remembering your preferences, keeping you logged in, and helping us understand how you use our site.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, such as session management, shopping cart functionality, and security features. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous, aggregated usage statistics (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings, such as your preferred language, location, or saved delivery addresses.
• Marketing and Advertising Cookies: Used to deliver targeted advertisements based on your browsing behavior, both on our site and on third-party platforms. These cookies may track you across websites.

7.3 Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, please note that disabling certain cookies may impact the functionality of our website and your ability to place orders. You may also opt out of interest-based advertising through the Digital Advertising Alliance (DAA) opt-out tool or the Network Advertising Initiative (NAI) opt-out tool.

For more detailed information about our cookie practices, please refer to our Cookie Policy, available on our website.

8. Children's Privacy

Jet's Pizza Café's website and online ordering services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or process personal information from children under the age of 13, and we do not knowingly market to children.

If we become aware that we have inadvertently collected personal information from a child under 13 years of age without verifiable parental consent, we will take immediate steps to delete that information from our records in accordance with the Children's Online Privacy Protection Act (COPPA).

If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] and we will promptly investigate and take appropriate action.

9. Your Privacy Rights

Depending on your state of residence, you may have various rights with respect to your personal information. We are committed to honoring these rights in compliance with applicable United States privacy laws.

9.1 Rights for All United States Residents

Under the FTC Act and various state consumer protection laws, you generally have the right to:

• Be Informed: Know what personal information we collect about you and how it is used.
• Opt Out of Marketing: Unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
• Correct Inaccuracies: Request that we correct inaccurate personal information we hold about you.
• Reasonable Data Security: Expect that your data is protected with reasonable security measures.

9.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purpose for collecting it, and the categories of third parties with whom it is shared.
• Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions (e.g., legal obligations, completing transactions).
• Right to Correct: Request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: Direct us not to sell or share your personal information with third parties for cross-context behavioral advertising. You may exercise this right via a "Do Not Sell or Share My Personal Information" link on our website.
• Right to Limit Use of Sensitive Personal Information: Request that we limit the use or disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny services, charge different prices, or provide a different quality of service based on the exercise of your privacy rights.
• Right to Data Portability: Request a copy of your personal information in a portable, readily usable format.

9.3 Rights Under Other State Privacy Laws

Residents of states including but not limited to Colorado, Virginia, Connecticut, Utah, Texas, and others may have additional privacy rights under their respective state privacy legislation. We are committed to honoring these rights as applicable. Please contact us to exercise any state-specific privacy rights.

9.4 How to Exercise Your Rights

To exercise any of the rights described above, you may contact us using the following methods:

• Email: [email protected]
• Website: jetspizzacafe.click (via contact form)

We will verify your identity before processing your request to protect your privacy and prevent unauthorized disclosure. We will respond to verifiable consumer requests within 45 days of receipt, with the possibility of a one-time 45-day extension where reasonably necessary, provided we notify you of the extension in advance.

9.5 Authorized Agents

California residents may designate an authorized agent to submit a privacy rights request on their behalf. We may require the authorized agent to provide written proof of authorization and may also require you to verify your identity directly with us before processing the request.

10. International Data Transfers

Jet's Pizza Café is a United States-based business, and all of our primary operations, data storage, and processing activities take place within the United States. By using our website and services, you acknowledge and consent to the processing and storage of your personal information in the United States.

If you are accessing our services from outside the United States, please be aware that your information will be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence. We take appropriate contractual and technical safeguards to protect your information during any such transfers, consistent with applicable law.

Currently, our services are primarily directed at users located within the United States. If you are accessing our website from an international location, please be aware that certain features may not be available and local laws may apply to your use of our services.

11. Third-Party Links and Services

Our website may contain links to third-party websites, platforms, or services that are not owned or controlled by Jet's Pizza Café. These may include social media platforms, payment portals, delivery partner sites, and review platforms. This Privacy Policy applies only to our website and services.

We have no control over and assume no responsibility for the privacy practices, content, or security of any third-party websites. We strongly encourage you to review the privacy policies of any third-party sites you visit through links on our website. Your interactions with these third-party sites are governed by their respective privacy policies and terms of service.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Currently, our website does not respond to browser-initiated DNT signals because the technology and standards for this feature are not yet uniformly adopted across the industry.

However, you may opt out of certain tracking activities through our cookie management options or through the opt-out tools provided by advertising and analytics networks, as described in Section 7 of this policy.

13. How to File a Privacy Complaint

If you have a privacy-related complaint or concern about how Jet's Pizza Café handles your personal information, we encourage you to contact us first so that we can attempt to resolve the issue directly.

13.1 Contact Us Directly

Send your complaint or concern to:

• Email: [email protected]
• Website: jetspizzacafe.click

We will acknowledge your complaint within 5 business days and aim to provide a substantive response within 30 days.

13.2 Filing a Complaint with a Regulatory Authority

If you are unsatisfied with our response, or if you believe we have not addressed your concern adequately, you have the right to file a complaint with the appropriate regulatory authority:

• Federal Trade Commission (FTC): For general consumer privacy complaints in the United States, you may contact the FTC at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357).
• California Privacy Protection Agency (CPPA): California residents may file complaints with the CPPA at cppa.ca.gov.
• California Attorney General: You may also contact the California Attorney General's office regarding CCPA violations at oag.ca.gov/privacy.
• State Attorney General: Residents of other states may contact their respective state Attorney General's office regarding state-specific privacy law violations.

14. Legal Basis for Processing (For Transparency)

Although U.S. privacy law does not universally require us to specify a legal basis for processing (as is required under GDPR for European users), we believe in transparency. We process your personal information on the following grounds:

• Performance of a Contract: Processing necessary to fulfill your food orders and deliver the services you request.
• Legitimate Business Interests: Analytics, fraud prevention, network security, and improving our services — where these interests are not overridden by your privacy rights.
• Legal Obligation: Where we are required by applicable law to process or retain certain information.
• Consent: For marketing communications, certain cookies, and other optional uses — where you have provided explicit consent and retain the right to withdraw it at any time.

15. Changes to This Privacy Policy

Jet's Pizza Café reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable laws. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on our website notifying you of the change.
• Where required by law or where we deem it appropriate, send a notification to your registered email address.

Your continued use of our website and services after any changes become effective constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we are protecting your information.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please do not hesitate to contact us using the details below. We are committed to addressing your inquiry promptly and transparently.

This Privacy Policy was last reviewed and updated on June 4, 2026. It supersedes all prior versions of the Jet's Pizza Café Privacy Policy. This document is intended to inform users of our data practices and their rights and does not constitute legal advice. We recommend consulting a qualified legal professional for specific legal questions.